General stuff:

Got a question about my services, my programs, my favourite music, about how I prefer my coffee?
Drop me an email : christel@christelvangelder.com.
You can expect a reply in two days or less.

Lost?

If you want to contact me because you are thinking of working with me, hold on, and make way over to this page first.
If you want to know about my policies ethics and general guidelines to work with me, this is the place to go.

Contact Me

About Christel

I’m a Life Mentor & Teacher. Idea Sparker. Life Upgrader. Self-Care Advocate. 
I’m passionate about helping women and soulpreneurs identify and act on what makes them unique and special. I guide them in their choices to upgrade their lives and businesses in all areas.
I help soulpreneurs come up with ideas and transform them into services and products. I help them with the technological know-how to start their business using their own unique flavour.
I was born and raised in Antwerp, Belgium, but have lived in Algarve, Portugal for the last 28 years. I offer my services in English, Dutch/Flemish and Portuguese.

FAQ’s: Some quick answers to your questions

Coaching is not advice giving, psychotherapy or counseling.
Should you need one of the above services, professional referrals will be given.
Coaching is a potentially powerful alliance designed to help a client achieve a better, more joyful life. Coaching may address specific personal projects, business successes, and/or general conditions in a client’s life or profession.
Coaching services may include values clarification, brainstorming, examining modes of operating in life, identifying plans of action, the sharing of educational information, the asking of clarifying questions and the making of empowering requests.
As the client, you understand and agree to be fully responsible for your well being during, after and between your coaching calls.
You are responsible for any and all choices and decisions you make.
As your coach, I am committed to keeping all contacts, information and records confidential.

From time to time, information may be shared with other coaches for training and feedback purposes; however the client, along with any other identifying information, will always remain anonymous.

All information disclosed within the sessions and anything written pertaining to those sessions are confidential and may not be revealed to anyone without your written consent, except where disclosure is required by law.

Cancelling & Rescheduling:
Since the scheduling of an appointment involves the reservation of a weekly time slot specifically for you, a minimum of 48 hours notice is required for cancelling an appointment. Every possible effort will be made to accommodate your needs if you need to re-schedule, however, the full fee will be charged without the specified notice period of cancellation.
Rescheduling: I will do my best to reschedule our session if needs be, so long as I have at least 24 hours’ notice.

Refund Policy:
If you cancel an appointment or drop out of any of my packages or courses, I don’t refund your investment. If special circumstances are making it impossible for you to show up or finish a course or program, then I will decide on a one by one basis whether a refund is valid based on ethical and moral grounds.
I will deduct administration fees of 5€ for individual sessions and a minimum of 100€ for programs and packages.

Our session is 60 minutes; if you’re running late, we’ll still need to end at the scheduled time. If you’re running late, please call or text to let me know. Calling in late via Skype means you loosing out on precious minutes that could have been well spent on being coached. Please do not email me to advise me if you’re running late as I may not be aware of the email on time. Because I care about your safety, please note that I don’t conduct sessions while someone is in a moving car.
This is time that is just for you, to honor you, explore you, to focus completely on what you want and need. It’s helpful if you can also arrange for our session to be at a time when you know you’ll have a bit of privacy and as less distractions as possible. A notebook and something to write with can be handy but is no requirement, it is your choice. At the end of the session I may ask you to fill out a self-reflection form that helps you reflect upon your own insights, progress, AHA-moments. I also may give you some playful homework or ideas to play around with.
I also want you to be aware of the fact that it is not possible for me to coach from a sound proofed space, and as I have 6 dogs, you may hear them bark or make noise from time to time.
Payment for each session or package will be done up front and in one instalment, unless other agreements have been made. You will receive payment information by mail.
I facilitate my sessions via Skype or via a conference call line. If sessions are conducted via Skype, make sure to provide your Skype ID.
I will provide you with a local number in your country and a conference room number. Just follow the instructions the provider gives.
I will record our sessions so you can listen back to them.